Shipping policy

Last Updated: March 18, 2026

Thank you for choosing Harmo. We strive to deliver our botanical formulations to you as quickly and safely as possible.

1. Order Processing Time

• All orders are processed within 1-2 business days.

• Orders are not shipped or delivered on weekends or public holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• United Kingdom (Domestic):

  • Standard Shipping: 2-4 business days (Free for orders over £[Insert Amount])

  • Express Shipping: 1-2 business days

• International (USA & Europe):

  • Standard International: 7-14 business days.

  • Note: Delivery delays can occasionally occur due to customs processing.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Harmo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please contact our support team immediately. Please save all packaging materials and damaged goods before filing a claim, and send a photo to our support email.

6. Contact Information

If you have any questions about the delivery of your order, please contact us at:

• Email: Info@harmo.store